Privacy Policy

1. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you enter - typically your name, phone number, email address, and a description of the work you are inquiring about. We collect only what is necessary to respond to your request.

Automatically Collected Information

When you visit our website, certain information is collected automatically by our hosting provider and analytics tools. This may include your IP address, browser type, device type, operating system, referring page, pages visited, and the date and time of your visit. This information is used in aggregate form to understand how visitors use our site.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to collect analytics data. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Refusing cookies may affect some functionality on the site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests.
• Schedule on-site consultations and communicate about your project.
• Improve our website content and user experience using aggregated, anonymized analytics data.
• Comply with legal obligations or respond to lawful requests from government authorities.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website uses third-party tools to support its operation, including:

• Form hosting (Tally): Contact form submissions are processed by Tally. By submitting a form, you also agree to Tally's privacy policy.
• Mapping (Google Maps): Our contact page includes a Google Maps embed to display our office location. Google may collect data when you interact with the map, subject to Google's privacy policy.
• Analytics: We may use web analytics services to understand site traffic. These services may set cookies and collect anonymized usage data.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies directly.

4. Data Retention

We retain contact form submissions and related communications for as long as necessary to fulfill the purpose for which they were collected, or as required by applicable law. If you request that we delete your personal information, we will honor that request within a reasonable time unless we are required to retain it for legal or business purposes.

5. Data Security

We take reasonable steps to protect the information you provide from unauthorized access, loss, misuse, or alteration. Our website uses HTTPS encryption for all data in transit. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data, subject to legal retention requirements.
• Opt out of certain data uses.

To exercise any of these rights, contact us using the information in Section 9 below.

7. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please reach out to us: