Privacy Policy

Introduction

PMN Pomona Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you request a quote, schedule a consultation, contact us by phone or email, or fill out forms on our website. This information may include:

• Your name
• Email address
• Phone number
• Property address
• Project details and preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our site
• Time and date of your visit
• Referring website addresses

This information is collected through cookies and similar tracking technologies and helps us improve our website and understand how visitors use our site.

How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and providing customer service
• Scheduling consultations and site visits
• Preparing estimates and proposals
• Communicating with you about your project
• Processing payments and maintaining transaction records
• Sending you important updates about our services
• Improving our website and services
• Complying with legal obligations
• Protecting our business interests and preventing fraud

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, scheduling software, or email services. These providers are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred to the new owner.
• With Your Consent: We may share your information with third parties when you give us explicit permission to do so.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We limit access to your personal information to employees and contractors who need it to perform their job functions. All team members are trained on proper data handling and privacy practices.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us remember your preferences and understand site traffic patterns.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes such as maintaining transaction records or resolving disputes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

We will respond to your inquiry as promptly as possible and work with you to address any concerns you may have.